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A3For tenants

Your rent, in your pocket.

Your landlord uses RentHub, so you get a free app with your rent in it. No more asking for a balance, no more lost receipts.

How to sign in

Use the phone number your landlord registered. You get a code by SMS. There is nothing to download.

01What you get

Four things, always to hand.

/01

What you owe

Your balance and next bill, with every charge named.

/02

How to pay

The paybill or till and your account number, ready to copy.

/03

Every receipt

Download any receipt, or a letter that says you are up to date.

/04

Report a repair

Tell your landlord what is wrong and see when someone has looked.

02Questions

Tenants ask.

Does it cost me anything?
No. RentHub is paid for by your landlord. You pay your rent exactly as before.
Who can see my details?
Your landlord, as before. Other tenants never can. A caretaker sees which units are let and what was reported, never what anyone owes.
I paid but it still says I owe.
Your landlord adds payments when they read their M-PESA statement, so it can take a day or two. If it takes longer, ask your landlord.
Can I use it in Kiswahili?
Yes. Switch it in the app whenever you like.